Cookie Policy
Last Updated: June 1, 2025
1. Introduction
This Cookie Policy explains how Panmedica Medical Distribution Ltd. (“ metabolic slim clinic”, “we”, “us”, or “our”) uses cookies and similar technologies on our website metabolic slim clinic.co.uk (the “Site”).
This policy explains what cookies and pixels are, how metabolic slim clinic uses them, how you can manage your preferences, and the purposes for which different cookies may be used.
For information about how we process personal data, please see our Privacy Policy.
If you have any questions about this Cookie Policy, please contact us at privacy@metabolicslimclinic.com.
2. What Are Cookies?
Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to ensure websites function properly, operate efficiently, and provide information to website owners.
Cookies may store a unique identifier that allows your device to be recognised when it returns to a website previously visited.
3. What Are Pixels?
Pixels (also known as web beacons or clear GIFs) are tiny graphic files containing a unique identifier that allow us to recognise when someone has visited our Site or opened an email we have sent.
Pixels work alongside cookies to help us understand how users interact with our Site and improve our services and advertising. Unlike cookies, pixels are embedded invisibly on webpages or emails and are typically temporary, being removed when you close your browser or email.
4. How metabolic slim clinic Uses Cookies and Pixels
We use cookies and pixels to:
- Ensure the Site functions correctly (e.g. remembering items in your cart and keeping you logged in)
- Improve your browsing experience
- Understand how users interact with the Site (e.g. popular pages and navigation paths)
- Measure and improve the effectiveness of our advertising campaigns
- Distinguish you from other users to deliver a better and more personalised experience
Cookies used by metabolic slim clinic do not store financial information or directly identifiable personal data such as your name or address.
Our use of pixels may involve sharing limited personal data in encrypted or pseudonymised form with advertising partners strictly for advertising management purposes. We do not share financial or full address details without your explicit consent.
5. Types of Cookies We Use
We categorise cookies as follows:
Strictly Necessary Cookies
These cookies are essential for the operation of our Site, including account login, secure areas, shopping cart functionality and checkout processes. Our e-commerce platform, Shopify, uses strictly necessary cookies to enable core functionality. These cookies cannot be disabled.
Functional Cookies
These cookies allow the Site to remember choices you make, such as language preferences or cookie consent settings, to enhance your experience.
Performance and Analytics Cookies
These cookies collect information about how visitors use the Site, such as pages visited and error messages. This information is aggregated and anonymous and helps us improve performance. We use tools such as Google Analytics for this purpose.
Advertising and Targeting Cookies
These cookies help deliver relevant advertisements and measure the effectiveness of marketing campaigns. They may be set by third-party advertising platforms such as Google or Meta (Facebook) with our consent.
6. Cookies We May Use
The table below provides examples of cookies used on the Site. This list is not exhaustive and may change as our services evolve.
| Cookie / Provider | Type | Purpose | More Information |
|---|---|---|---|
| metabolic slim clinic (e.g. session_id, user_token) | Strictly Necessary / Functional | Maintain sessions, remember login details and cart contents | See Privacy Policy |
| Shopify (e.g. shopify*, _secure_session_id, cart_sig) | Strictly Necessary / Functional | Core e-commerce functionality, checkout, fraud prevention | Shopify Cookie Policy |
| Google Analytics (_ga, _gid, _gat) | Performance / Analytics | Analyse Site usage and performance | Google Privacy Policy |
| Facebook Pixel (_fbp, fr) | Advertising / Targeting | Advertising performance and audience building | Meta Data Policy |
| Google Ads (IDE, DSID) | Advertising / Targeting | Ad personalisation and campaign measurement | Google Advertising Policies |
| Cookie Consent (cookie_consent_status) | Functional | Store cookie consent preferences | First-party |
This list is representative only. Third-party cookies are governed by the respective provider’s privacy and cookie policies.
7. Managing Your Cookie Preferences
You may choose whether to accept cookies, except for strictly necessary cookies. Most web browsers allow you to manage cookie settings via their preferences or settings menu.
For more information on cookies and how to manage or delete them, visit:
Please note that disabling cookies may affect Site functionality, including login and checkout processes.
You may also use private or incognito browsing modes, which limit some tracking but do not fully block cookies.
For advertising cookies, you may opt out via:
- Digital Advertising Alliance (DAA) – US users
- European Interactive Digital Advertising Alliance (EDAA) – EU users
8. Cookies Set by External Parties
Some pages on our Site may contain embedded content (e.g. YouTube videos or social media posts). These third parties may set their own cookies, which we do not control.
We recommend reviewing the cookie and privacy policies of these third-party platforms.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Any significant changes will be posted on this page and the “Last Updated” date will be revised. Please review this policy periodically.
10. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact our Data Protection Officer or privacy team:
Email: privacy@metabolicslimclinic.com
For more details on how we process personal data, please see our Privacy Policy.